Realme Refrigerator Troubleshooting Guide
1. Refrigerator Not Cooling Properly
- Possible Causes:
- Door not closed tightly.
- Temperature settings are incorrect.
- Blocked air vents.
- Dirty condenser coils.
- Compressor malfunction.
- Solutions:
- Check and ensure the door is fully closed and seals are not damaged.
- Adjust the temperature setting to the recommended level (e.g., 2–4°C for the fridge, -18°C for the freezer).
- Remove obstructions near air vents.
- Clean condenser coils (located at the back or bottom).
- Contact a technician if the compressor is faulty.
2. Unusual Noise or Vibrations
- Possible Causes: Refrigerator is not level, items vibrating, faulty fan or motor.
- Solutions: Level the fridge, rearrange items, or call a technician.
3. Water Leaking
- Possible Causes: Clogged defrost drain, improper water filter, damaged seals.
- Solutions: Clean the defrost drain, refit water filter, replace door seals.
4. Ice Maker Not Working
- Possible Causes: Water supply off, ice maker off, frozen water line.
- Solutions: Check water supply, turn on ice maker, defrost water line.
5. Refrigerator Display or Lights Not Working
- Possible Causes: Power outage, burnt-out bulbs, faulty control board.
- Solutions: Check power, replace bulbs, call a technician for control board issues.
Error Codes
| Error Code | Description | Troubleshooting Steps |
|---|---|---|
| E1 | Temperature sensor error | Check sensor connections; call technician for replacement. |
| E2 | Defrost sensor error | Check the defrost system; consult a technician. |
| E3 | Freezer not reaching set temperature | Ensure the door is sealed and vents are unblocked. |
| E4 | Defrost system failure | Inspect the defrost heater and thermostat. |
| E5 | Over-temperature warning | Adjust temperature; check for blockages in vents. |
| E6 | Fan motor malfunction | Inspect and replace the fan motor if needed. |
| E7 | Communication error (control board) | Check wiring or replace control board. |
| E8 | Compressor failure | Contact a technician for compressor inspection or replacement. |
| E9 | Water leakage detected | Inspect the water line and defrost drain. |
If the issue persists, refer to the Realme support page or contact a certified technician.